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Education Counsellor / Education Training
TRENET CONSULTANT SERVICES PVT.LTD. Hiring For Trainer at Patna Full Time
Job Description
KNOWLEDGE IN CREDIT CARD, BANKING SECTOR ESSENTIAL
DUTIES AND RESPONSIBILITIES
Deliver a wide range of training and development programs that meets the Bank’s needs,
including department and position specific needs.
including department and position specific needs.
Work with Training Manager regarding content delivery methods and scope of priorities for
class schedules and need.
class schedules and need.
Maintain the LMS system including employee records, reports, and training offerings.
Monitor Compliance Training on a monthly and quarterly basis, providing delinquency and
completion reports quarterly to the Training Manager.
completion reports quarterly to the Training Manager.
Coordinate with Retail Management and employees to achieve full participation in optional
and required training through proper communication channels.
and required training through proper communication channels.
Responsible for training logistics to include booking rooms for training and non-department
trainers, coordinating with IT and Facilities to maintain/update training room issues in the
Western Division.
trainers, coordinating with IT and Facilities to maintain/update training room issues in the
Western Division.
Classroom Management, pre-class preparation, post class debrief; coach and deliver
feedback to participants; escalate concerns to Training Manager, Human Resources, and
employee’s direct manager, as warranted.
feedback to participants; escalate concerns to Training Manager, Human Resources, and
employee’s direct manager, as warranted.
Design Retail Banking training related documents, materials, and presentations.
Review and edit training content for consistency and design and identify improvement
opportunities for course and courseware materials through delivery and proofreading of
course materials to ensure procedures, exercises and practices work as written and meets
department standards.
opportunities for course and courseware materials through delivery and proofreading of
course materials to ensure procedures, exercises and practices work as written and meets
department standards.
Perform other responsibilities and duties, as assigned.
