CIEL HR Services Hiring For Academic Counsellor at Pune, Maharashtra Full Time

POSITION DESCRIPTION

This position is invariably an important one. As a counsellor, you will be responsible for understanding the requirement of the individual; thereby providing the essential information regarding the same, so as to take a decision. In the due course, you shall have to maintain regular contacts to feed the individual with regular updates on the same.

Key Responsibilities: The responsibilities would primarily include the Outbound, Inbound & Online Chat processes

• Outbound process: Upsell & cross-sell various Management, IT & Finance related courses
• Inbound process: Attend to the Sales & Services calls received on the Customer Care numbers
• Online Chat Process: Be available to address any query coming through online Chat mode
• Responsible for converting Telephonic Enquiries into admissions
• Responsible for achieving business targets through effective counselling, as per timelines
• Regularly follow up for lead generations through tele-calling
• Counselling & Career guidance on the company offerings seminars, workshops and in-house events

Qualifications

• Graduate in any stream.
• 0-3 years of experience in Sales/Counselling.
• Good Communication Skills & Disposition
• Self-Motivated & Confident approach
• Assertive & hardworking
• Flexible on timings.

Job Type: Full-time

Salary: ₹18,239.74 – ₹31,730.96 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor’s (Preferred)

Experience:

• Sales: 1 year (Preferred)
• Academic counseling: 1 year (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 9136011358