ROTATIONAL SHIFT / NIGHT SHIFT
MUMBAI (MALAD WEST)
Process Trainer-US Collection Process
Operational
Key Performance Indicators
Experience Required: Graduate in any discipline with 1.5-3 years of work experience in US collections process with some previous experience in a similar role(Any exception on work experience to be taken on email)
Preferred: Experience in BPO industry Know-How Critical: Good interpersonal skills Energetic and Enthusiastic Coaching abilities Excellent communication skills Positive attitude Flexible Confident Approachable and can lead by example Assertive Good team player Effective problem-solving and decision-making skills Desirable: Intermediate knowledge on Excel and PowerPoint presentation
Personal Attributes/Traits
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