Snaphunt Pte. Ltd. Hiring For Telecaller – Education (1-2 yrs) Delhi NCR (Tele Sales/BPO) at Delhi, National Capital Territory of Delhi Full Time

• Opportunity within a company with a solid track record of performance
• Opportunity to make a positive impact
• Our client is an educational brand providing training in IELTS, Adaptation Courses, German Language, and many other languages besides sending candidates abroad with stable placement in a systematic and ethical manner.

They are helping Indian youths from different sectors of education to train the most desirable skills which are necessary for them to settle/apply to overseas locations for employment as a professional. The Job :

• As a Telecaller, you will be required to have patience, persuasiveness, and persistence.

It’s also important to have the ability to repeat business through good customer relations. Your responsibilities will include :

• Responsible for calling the leads & converting them into walk-ins & enrollment.
• Handling walk-in inquiries & converting them into admissions
• Counseling prospective customers about the program and skill set required
• Responsible for handling outbound and incoming calls for overseas programs.
• Recording and maintaining all inquiries & new leads detail in LMS/CRM
• Meeting business targets or KRA with effective tele-counseling skills
• Maintaining reports (daily, weekly, monthly, projection, student records, etc.)
• Handling assigned administrative responsibilities too.

Ideal Candidate :

• You have at least 1 year of experience ideally in Telesales, Customer Service, or Inside Sales within the Professional Services industry.
• Minimum, a Graduate from any stream
• You have excellent communication skills and fluency in spoken & written English in order to be able to liaise with stakeholders in the region effectively
• You have good knowledge of MS Office & Overseas Placements
• You are a good learner with time-management skills and with ability to prioritize tasks
• You have a professional attitude and appearance (ref:updazz.com)