Paras Healthcare Pvt Ltd Hiring for Immediate Opening For TGT English & Social Teachers at Bengaluru/ Bangalore, Erode, Hyderabad Full Time

Job Description

Roles and Responsibilities :

1. To Improve the overall patient satisfaction Specific Responsibilities

2. Meeting & Greeting to patient.

3. Crowd Management & Segregation (OPD)

4. Availability of Resources

5. Conversion & Upselling

6. Feedback Collection

7. Complaint Analysis

8. Supervision of Processes

9. Controlling LAMAs (From Emergency & IPD)

10. Handling & Resolution of patient queries

11. Handling & Resolution of Consultant Queries

12. Adherence of Policy & Procedure

13. Escorting patient to room for admission

14. Taking patient rounds (In Wards)

15. SPOC for patient feedback / Queries / Complaints

16. Attend Patient Calls

 

Desired Candidate Profile

 

Functional Skills –

1. Policies & Procedures Information on Services

2. Maintain Confidentiality Analysis of Feedback Coordination

 

Soft Skills –

1. Greetings & Grooming Communication & Body Language

2. Proactivity

3. Time Management

4. Personality Development

5. Leadership Skills

6. People Management

7. Decision Making

8. Relationship Management

9. Training Skills

10. Ownership & Accountability

 

Experience: 0-5 Years of Experience in Hospitality/Aviation/Healthcare

 

Formal Qualifications: Post Graduate / Graduate