Looking for a Process Trainer for ITPL Bangalore Location who should be an immediate joiner. If interested and below job descriptions suits your profile, please share your updated CV on [email protected]
Major Responsibilities
• Partner with COE Leadership to define and maintain an organizational training strategy
• Develop and document curriculum as needed. Maintain existing curriculum to ensure training remains consistent, current and accurate.
• Deliver curriculum for technical and soft skill training as needed.
• Maintain thorough understanding of Order to Cash work processes, policies and procedures.
• Work with Program Managers to ensure desk level procedures are maintained current.
Background, skills, experience and qualifications
• University degree or studies underway preferable or 8+ years work experience in an operational environment.
• Advanced English skills, both written & verbal.
• Previous experience in curriculum development and training delivery preferable (2+ years)
• Proven strong presentation and communication skills, including ability to prepare clear and effective presentation slides and documents.
• Attention to detail and ability to interact effectively with all staff and management levels.
• Moderate to Advanced skills with Microsoft Office Outlook, Word, Excel and PowerPoint.
• Ability to present and translate complex data into simple concepts as well as being able to learn new concepts quickly.
• Proven strong organizational and communication skills.
• Ability to coach and train individuals and groups.
• Skilled at delivering multiple priorities and effectively meeting deadlines.
• Flexibility to adjust to different tasks and deadlines.
• Ability to work overtime as needed.
• Familiar with Xerox processes.
• Works with minimal supervision.
Primary Skillset Needs
• At Class Training Skills
• Attention to detail
• Excellent Communication skills
• Problem solving skills
• Strong MS Skills
• Process Oriented
• Prioritization and Time Management skills
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