Mentor Match Hiring For Quality Assurance Intern at India Full Time

We are seeking a Quality Assurance Intern to join our team at Mentor Match. As a Quality Assurance Intern, you will play a crucial role in ensuring the delivery of high-quality tutoring services to our students. You will work closely with the tutoring team to assess and improve the effectiveness of our tutoring programs. This is an excellent opportunity for someone who is passionate about education and wants to contribute to the success of our students.

Responsibilities:

Conduct quality assurance checks on tutoring sessions:

• Review recorded tutoring sessions to assess tutor performance and adherence to company standards.
• Evaluate the effectiveness of tutoring strategies and provide constructive feedback to tutors.
• Identify areas of improvement and recommend necessary training or resources.

Develop and maintain quality assurance metrics:

• Collaborate with the tutoring team to define key performance indicators (KPIs) for measuring tutoring effectiveness.
• Design and implement evaluation processes to gather data on tutor performance and student outcomes.
• Analyze data and generate reports to track progress and identify trends.

Support tutor training and development:

• Assist in the development of training materials and resources for tutors.
• Conduct training sessions or workshops to enhance tutor skills and knowledge.
• Provide ongoing support and guidance to tutors, addressing their questions or concerns related to quality assurance.

Qualifications:

• This is an in-person internship, candidates must be willing to come into the office on all working days.
• Passion for education and a strong desire to make a positive impact on students’ learning outcomes.
• Excellent communication skills, both written and verbal.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to work independently and collaboratively in a team environment.
• Currently pursuing a degree in education, instructional design, or a related field would also be nice to have. (Not Mandatory)

Duration and Compensation:

This is an internship position for a specified duration, typically ranging from 3 to 6 months. The compensation will range from Rs.5000/month to Rs.7,500/month. You will also be eligible for a full-time position once the internship period is completed.