Made Easy Education Pvt. Ltd Hiring For Telecaller at Hauz Khas, Delhi, Delhi Full Time

Position Title: T*e*le-Counsellor Executive (Full Time)

Purpose: To counsel and provide guidance to engineering students for admission in various online/offline courses for preparation of competitive exams like GATE, ESE, PSU’s etc.

Responsibilities

• To receive inbound calls and counseling engineer aspirants.
• To do outbound calls as per the leads received from support teams
• To counsel prospective students on telephone/IVRs/Online.
• To escalate the prospects/queries, if required on time
• To manage front office desk by resolving student’s face to face queries, if required.
• To participate in organizational public relations, promotional events indoor/outdoor at the time of organizational need.

Competencies

• Command on verbal/Written English communication skills
• Telephone handling skills – Voice/Tone/Pitch/Timely Information
• Pursuasive skills, Multitasker
• Adaptable, flexible and fast learner
• Self-motivated, High Integrity, Independent & Outside the BOX thinker

Educational Qualifications

• Graduate/Post Graduate

Experience

• 0 – 3 years of experience in Tele-Counselling
• Preference to experience in IT & Education (EdTech) industry

Location : Hauzkhas – New Delhi

Job Type: Full-time

Salary: ₹15,000.00 – ₹30,000.00 per month

Schedule:

• Day shift