Learnlight Hiring For Head of Sales India, EdTech (Remote) at Delhi Cantonment, Delhi, India Full Time

Our Organization

Meet Learnlight – we’re an EdTech that helps companies upskill their talent to thrive in today’s multilingual, multicultural workplace. We combine award-winning technology with the world’s best Trainers to deliver language, intercultural, and communication skills training globally. We deliver blended virtual, blended face-to-face, and digital solutions to 100,000+ learners in 1500+ clients across 150+ countries

Learnlight has 15+ years’ experience helping global organizations virtualize and digitally transform their language, intercultural and communication skills training. We use our innovative technology, proven methodology, and experienced team to guide and support clients through a meticulously phased transition to blended virtual and digital solutions. We specialize in the digital transformation of learning programs and the empowerment of talent to excel in an increasingly complex global environment. 

Your Opportunity

The Head of Sales is responsible for expanding our B2B client portfolio and collaborating with sales teams to administer multiple product lines to achieve regional growth. In this role, you will be expected to provide new and innovative ideas for sales and marketing campaigns, growth-focused strategic planning, and clear communication with stakeholders and leadership teams. Key to the success of this new role will be entrepreneurial skills, and achievements developing business across the region.

• Work from home remotely
• Full-time working hours with flexibility across global time zones
• Reporting to Chief Revenue Officer, Head of Growth

Your Responsibilities

Team Management and Reporting

• Provide clear vision and support to Sales team of the region
• Support team in managing and developing the assigned client portfolio
• Support team in managing and developing new client portfolio
• Ensure team consecution of Quarterly targets and KPIs to help achieve our goals
• Review and approve team’s commissions
• Proactively participate in internal marketing and learner communications with the clients
• Ensure all data is correctly entered and followed up in CRM
• Achieve Sales targets for the region

Account Supervision

• Ensure all business opportunities are maximized in the region
• Identify, develop and close upselling and cross-selling opportunities
• Ensure the delivery of high-quality services at all times
• Understand customer needs and proactively develop plans to address them
• Support sales teams in the design of programs and proposals according to the client’s budget and maintain operational efficiency and profitability
• Proactively address internal and external issues that affect region success
• Work with relevant internal teams to resolve customer complaints/requests quickly and effectively
• Ensure teams follow guidelines on pricing, GM, Billing Terms and Terms and conditions when closing deals

Learnlight Sales Team

• Become a recognized thought leader within the global sales team
• Successfully help local accounts grow to global accounts
• Work and collaborate successfully with other stakeholders globally
• Build your regional brand

Our Successful Candidate

Competencies

• Network with others, build strong client and employee relationships, and establish trust
• Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things
• Demonstrate concern for satisfying one’s external and/or internal customers
• Analyze the organization’s competitive position by considering market and industry trends, existing and potential customers (internal and external), and strengths and weaknesses as compared to competitors
• Anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies
• Delegate responsibility and to work with others and coach them to develop their capabilities
• Demonstrate interest, skill, and success in getting groups to learn to work together
• Take responsibility for one’s own or one’s employees’ performance, by setting clear goals and expectations, tracking progress against the goals, ensuring feedback, and addressing performance problems and issues promptly
• Appreciate, respect, and interact with people from all backgrounds and cultures

Skills

• The ability to communicate fluently in English and local languages in the region
• Experience working with Microsoft Office and Microsoft Dynamics 365
• Strong negotiation skills required

Education & Experience

• B2B experience with sales, client relationships, and team management
• Bachelor’s degree in sales, business, or another related field would be an advantage

Our Culture

Work from home remotely.     

Flexible Working: Learnlight is a fully distributed virtual business with staff in 30+ countries and offices in 9 European cities.

People-Powered Culture: We have a flat, modern, meritocratic culture that values enthusiasm, initiative, and commitment above all else. 

Competitive Remuneration: We offer market-matching competitive salaries.     

Learning & Development: Access to language learning and soft skills training; ongoing professional development talks and masterclasses; frequent coaching and constructive feedback.   

Diversity & Inclusion: Learnlight fosters an open, positive, and diverse community that welcomes talent regardless of gender, religion, ethnicity, sexual orientation, age or disability.     

Community Events: We offer a range of social events including Virtual Drinks, Book Club, Teatime, and departmental and All Company meetups.

Your Application

We are reviewing applications regularly and interviews are being scheduled now, therefore we encourage you to submit your application as soon as possible.

The personal data you provide will be processed by Learnlight in order to manage your candidacy for the corporate selection processes that fit your profile. Under the legal conditions, you have the right to access, rectify and delete the data, to limit its processing, to oppose its processing and to its portability to our e-mail address [email protected].