Dezire Clinic Pvt Ltd Hiring For Counsellor cum Patient co-ordinator at Bengaluru, Karnataka Full Time

Duties and Responsibilities:

• Counselling the patients regarding their skin, Body or hair concerns.

• Providing individual assessments & developing initial treatment plans.

• Helping patients choose the best treatments by explaining the same.

• Managing clinical care including various treatment plans for the assigned patient case.

• Communicating and coordinating with doctors, therapists, and patients on regular basis.

• Documenting various types of reports and associated paperwork.

• Maximizing the customer satisfaction by sticking to the SOPs (Standard Operating Procedures) and continuous improvement of the quality of services while improving the skill set of the staff.

• Helping the marketing team of the clinic with various content requirements

• Maximize the revenue growth by cross selling and up selling the procedures / treatments required to prospective patients, if needed.

• Supervising laser therapists / technicians and performing necessary procedures under the guidance of the in house doctors.

• Counselling for Hair Transplant Patient.

Eligibility Criteria

• Any bachelor’s degree from an accredited university.

• MBA/PGDM preferable.

• Prior counseling experience of 1-2 years in a Dermatology clinic or hospital is desirable.

• Should possess good communication and interpersonal skills

Language:

• English (Preferred)
• Hindi (Preferred)
• Kannada ( Preferred)

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹30,000.00 per month

Benefits:

• Commuter assistance

Schedule:

• Day shift
• Morning shift

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Counseling: 1 year (Preferred)
• Patient co-ordinator: 1 year (Preferred)