Ciel HR Hiring for Admission Counsellor- Andheri/Ghatkopar & Aurangabad Job at Aurangabad, Mumbai (All Areas) Full Time

Key Skills

1. Excellent communication and interpersonal skills (in-person, over phone and emails),

flawless spoken and written English

2. Ability to deliver an excellent customer experience

3. Flair for connecting with new people, either in person or over the phone and striking a

rapport with them

4. Process-oriented mindset

5. Result-oriented attitude

6. Ability to work with cross-functional teams in a fast-paced, energetic environment

Detailed Job Description:

1. Scheduling: Promptly call all parents who have enquired at the school for admission

through various channels with the objective of scheduling meetings at the school

campus

2. Counseling and School Tour: Meet and counsel the parents who visit the school

through scheduled or unscheduled meetings. In these meetings, the primary aim is to

understand what the parent is really looking for and give the right information and

guidance about the school that will help them choose the school. 

3. Adherence to Admission Process: Ensures that all the steps of the admissions

process are followed.

4. Conversions: The objective of the Admission Counselor is to maximize of

conversion of leads to admissions while adhering to the admission process. 

5. Lead Nurturing: Nurtures the leads through the admission process funnel by

engaging with them through timely and meaningful follow-ups, through telephonic

conversations, emails or text messages, that encourage them to move forward in the

process.

6. Reporting: Maintains and processes all the leads and related data through

sophisticated CRM software. She also aligns the school leadership team and other

remote teams through periodic updates.

7. Competition Understanding: Expected to have a sound understanding of the value

proposition of the competitor schools in the vicinity.

*If interested candidates can reach out to me on 9152534227 HR RItu or can apply on [email protected]*