Role & responsibilities:
1. Needs Analysis & Training Design: Conduct a thorough analysis of training needs by liaising with key company individuals. Design and implement bespoke training modules based on these needs.
2. Technical Training: Develop in-depth training sessions on curtain and blind motorization, installation procedures, drilling techniques, and correct hardware utilization.
3. Soft Skills Training: Design and facilitate modules on communication, relationship-building,
client handling, and other essential interpersonal skills, emphasizing the luxury customer experience.
4. Documentation: Systematically document all technical and non-technical training materials,
ensuring they are current and accessible for reference.
5. Continuous Learning: Monitor the effectiveness of training programs through feedback and
assessments. Continuously update and refine training modules based on industry trends, technological advancements, and feedback.
6. Neuro-Linguistic Programming (NLP): Use principles of NLP to enhance the communication and persuasion skills of the teams, ensuring a harmonious and effective client interaction.
7. Collaboration: Work closely with senior management and department heads to align training objectives with business goals.
8. Feedback & Improvement: Implement a robust feedback system to assess the effectiveness of training modules and ensure iterative improvement.
9. Onboarding: Facilitate the onboarding process for new hires, ensuring there ingrained with the company & ethos and technical requirements from day one.
Experience:
1. Bachelor & or Master & degree in Human Resource Management, Psychology, or a related
field from a top-tier institute.
2. Certified training qualifications and NLP certification would be an added advantage.
3. Minimum of 2 years & experience with a specific focus on technical training.
4. Trainer will be providing training to CRM, Sales, Installation etc.
Location – Gurugram
Overall Experience – 2 to 4 years
Work days/ Timings- Timing: 9.30 am to 6 pm, Monday to Saturday (2nd & 4th Saturday off)
Post: Assistant Professor Department: Computer Science Institute: Prince Institute of Innovative Technology (PIIT) Location: Greater Noida Salary: ₹25000 – ₹30000...
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