Full Job Description
Division
Support Services
Department
Welfare
Level / Grade
L4
Functional Area
Akurdi
1
Job Title
Welfare officer cum Social counsellor (CTL)
2
Reporting
Functional reporting to Div Mgr – Support Services:
3
Background
i) Educational Qualification
Desirable: A person shall be eligible for appointment as a Welfare Officer, Additional Welfare Officer or Assistant Welfare Officer, possessing qualification of “obtained a degree or diploma in social science recognized by the State Government in this behalf” (Detailed List of degree/Diploma recognized by State Govt is enclosed as Annexure-A)
He got himself enrolled in the list maintained by the Chief Inspector of Factories, Bombay, under Rule 5; and has adequate knowledge of Marathi language.
ii) Experience
Minimum: 5
Maximum: 10
iii) Age Limit
Minimum: 25
Maximum: 38
4
Job Role & Responsibilities
Role:
Responsibilities:
Vertical Responsibilities:
Welfare activities
Social Counsellor
Sports activities
Horizontal Responsibilities:
5
Competency Requirements
Technical/ Functional:
Good Knowledge of Factories Act and Social Security benefit Acts applicable to Manufacturing Industries in Maharashtra, like PF, ESIC, Labour Welfare fund etc., Knowledge of social security schemes run by State Govt.
Behavioral:
Good Communication Skill,
Knowledge of languages like, English, Hindi, Marathi.(Written & Verbal)
Interpersonal Effectiveness,
Customer focus
Withstanding pressure
Specific expertise required for functional area:
He / She must have got him / herself enrolled in the list maintained by the Chief Inspector of Factories, Bombay, under Rule 5
6
Likely sources
Organization example
Role:
The role of welfare officer is to advise and assist factory management in providing welfare facilities, to promote good relations between the factory management and workers, to watch industrial relations with a view to using his influence to prevent a dispute arising between the factory management and workers etc.
Responsibilities:
Shall establish effective contacts and hold consultation for maintaining good relations between the management and employees;
Shall understand the grievances of the employees and bring them to the notice of the management for timely redressal;
Shall study and understand the employees for helping management to shape and formulate various policies and shall interpret various policies to the employees effectively;
Shall keep observing and resolve the issues arising between the management and employees and give proactive help to resolve issues whenever arises;
Shall advise and assist the management in ensuring compliances w.r.t. the Factories Act, 1948 and the rules, 1963
Shall establish good liaison with DISH office and take active participation issues like medical service, medical examinations of employees, health records, supervision of hazards jobs, sick-visiting and convalescence, accident prevention and supervision of safety committee, systematic plant inspection, safety education, investigation of accidents, maternity benefits and employee’s compensation etc.;
Shall keep supervising amenities like canteen, shelters for rest, crèches, adequate latrines facilities, drinking water, sickness and benevolent scheme payments, pension and superannuation funds and gratuity payments etc.;
Shall explain employees about leave policy and to guide them to prevent unauthorized absenteeism;
Shall monitor welfare facilities such as housing facilities, social and recreational facilities, sanitation, education of children and to advise an individual personal problems etc.;
Shall plan education and training of higher skills, propagation of family program which will raise the standard of living of employees and in general promote their wellbeing.
Shall undertake program of counselling to the employees as well as their family members for their various personal issues;
Shall conduct home visits of the employees in the event of long absenteeism, habitual absenteeism, alcoholism, adverse behaviour etc and counsel them;
Extend help psychological or financial to the needy family members whenever required;
Plan periodically various employee engagement initiatives like newly married employees felicitation, treks, meritorious students’ felicitation, inter plant sports, encouraging outside sports events, Celebration of various days like women’s day, Dasara day etc as per yearly schedule;
Extend help to the employees in resolving issues in mediclaim, insurances, ESIC issues, getting retrial benefits in time, various loans or company’s financial schemes etc.
Conducting various appreciation events in the event of achievements by the employees; etc.
Annexure –A
RECOGNITION OF DEGREES AND DIPLOMAS INDUSTRIES AND LABOUR DEPARTMENT
Sachivalaya, Bombay-32 14th April, 1971
MAHARASHTRA WELFARE OFFICERS (DUTIES, QUALIFICATIONS AND CONDITIONS OF SERVICE) RULES, 1966
No WOR.1567/111449/Lab.III.- In pursuance of clause (a) sub-rule (1) of the rule 3 of the Maharashtra Welfare Officers, (Duties, Qualifications and Conditions of Service) Rules, 1966, and in supersession of all Notifications issued in this behalf the Government of Maharashtra hereby recognises the following degrees and diplomas mentioned in the Schedule appended hereto for the purposes of the said sub-rule, namely:-
The Diploma in Labour Welfare of the Bombay University, Bombay.
The Diploma of the Institute for Labour Welfare Workers, Bombay awarded to a person who has undergone course for nine months of the Institute for Labour Welfare Workers, Bombay.
Diploma in Social Services Administration with Industrial Relations and Personnel Management, of the Tate Institute of Social Sciences, Bombay.
The Diploma in Labour Welfare of Shri Dorabjee Graduate School of Social Work, Bombay.g
The Degree of Master of Arts in Social Work of the Tata Institute of Social Sciences, Bombay (with specialisation in Industrial Relations, Labour Welfare and Personal management).
Two year course (Diploma in Labour Welfare) of the Institute for Labour Welfare Workers, Bombay.
The Pre-1949 Diploma in Social Service Administration with Industrial Relations as the subject passed and field work in Labour Welfare or industrial Relationship of the Tata Institute of Social Sciences, Bombay.
The Degree of Master of Arts in Personnel Management and Labour Welfare of the Tata Institute of Social Sciences, Bombay.
The Degree of Master of Labour Welfare of the Bombay University, Bombay.
The Diploma in Social Work with Labour Welfare as a special subject of Nagpur University, Nagpur.
The Diploma In Social Service Administration of the Madras School of Social Work, Madras with specialisation in Industrial Relations, Labour Welfare and Personnel management.
The Degree of Master of Arts in Social Work of the Andhra University with specialisation in Industrial Relations, Labour Welfare and Personnel Management.
The Diploma in Industrial (Labour) Relation and Welfare of the St. Xavier labour Relations Institute, Jamshedpur, Bihar.
The Degree of Master of Arts in Labour and Social Welfare of the Patna University, Patna.
The Degree of Master of Arts in Special Work of the Delhi School of Social Works, Delhi with specialisation in Industrial Relations, Labour Welfare and Personnel Management.
The Degree of master of Social Work of the Agra University, Agra with specialisation in Industrial Relations, Labour Welfare and Personnel Management.
The Degree of Master of Social Work of the maharaja Sayajirao’s University of Baroda, Baroda with specialisation in Industrial Relations, Labour Welfare and Personnel Management.
The Diploma in Labour Welfare of the Gujarat University.
The Dereee of Master of Social Work of the Kerala University with specialisation in Industrial Relations, Labour Welfare and Personnel Management.
The Master of Social Work of University of Lucknow with concentration courses in Industrial Relations, Labour Welfare and Personnel Management and Apprenticeship Training in an Industrial Establishment as and/or Trade Unions Organisation of the Lucknow University, Lucknow.
M.A. Degree in Social Work, Udaipur University, Udaipur with specialisation in Industrial Relations, Labour Welfare and Personnel Management.
INDUSTRIES, ENERGY AND LABOUR DEPARTMENT
Sachivalaya, Bombay-32, 16th November, 1971
MAHARASHTRA WELFARE OFFICERS (DUTIES, QUALIFICATIONS AND CONDITIONS OF SERVICE) RULES, 1966
No. WOR.1271/139853-Lab.III-B.- In pursuance of clause (a) of Sub-rule of Rule 3 of the Maharashtra Welfare Officers (Duties, Qualifications and Conditions of Service) Rules, 1966, the Government of Maharashtra hereby recognised the M.A. degree in Social Work of the Kashi Vadyapith, with specialisation in Industrial Relations and Welfare, for the purposes of the said sub-rule.
INDUSTRIES, ENERGY AND LABOUR DEPARTMENT
Mantralaya, Bombay-32, 6th April, 1994
MAHARASHTRA WELFARE OFFICERS (DUTIES, QUALIFICATIONS AND CONDITIONS OF SERVICE) RULES, 1966
No.WOR.5093/110/Lab-4.- In pursuance of clause (a) of Sub-rule (1) of Rule 3 of the Maharashtra Welfare Officers (Duties, Qualifications and Conditions of Service) Rules, 1966, the Government of Maharashtra hereby recognises the Master Degree Course in Industrial Relations and Personnel management conducted by the Athavale College of Social work, Bogan villa, Station Road, Bhandara-441 904, District Bhandara for the purpose of the said sub-rule
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