Ampersand Group Hiring For Operations Head – Education Vertical at Mumbai, Maharashtra, India Full Time

Purpose:

The Operations Head will be responsible for ensuring the smooth and efficient functioning of all operations within the Education vertical, with a focus on delivering high-quality services to students, educators, and other stakeholders.

Key Responsibilities of the Role:

• Develop and implement operational strategies, policies, and procedures for the Education vertical across states & UTs, cutting across various departments and ministries with primary focus on education.
• Oversee the day-to-day operations of the Education vertical, ensuring that all activities are executed efficiently and effectively with desired quality outputs / metrics.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and develop strategies to enhance operational efficiency and effectiveness.
• Collaborate with other department heads to ensure that the Education vertical is aligned with overall organizational goals and objectives.
• Develop and manage budgets for the Education vertical, ensuring that resources are allocated effectively to achieve desired outcomes.
• Manage and mentor a team of operations professionals, providing guidance and support to ensure that they are able to perform at their best.
• Build and maintain relationships with key stakeholders, including government officials, educational institutions, and other organizations in the education sector.
• Ensure compliance with all relevant laws, regulations, and policies governing the Education vertical.

Key Performance Indicators:

• Operational efficiency
• Student satisfaction
• Financial performance
• Stakeholder engagement
• Team performance
• Compliance

Key Interactions:

Internal

· Project Managers, Regional teams, Project teams, Pre-Sales, Business Development, HR, Finance, Legal and internal functions

External

· School / Centre Management team, Corporates, Government agencies, Legal / Compliances vendors.

Competencies Required for the Role:

Knowledge

• Should have a good understanding of various govt. schemes like DDUGKY, NSQF, RPL, Short Term Skilling and its challenges
• Should have operated in this role successfully for at least 2-3 Years

Skills

• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
• Good communication and interpersonal skills, with the ability to build and maintain relationships with a wide range of stakeholders.
• Sound understanding of budgeting, financial management, billing, resource management.
• Ability to work under pressure & ambiguity
• Be flexible to work with multicultural work environment

Qualification:

• Bachelor’s or Master’s degree
• At least 10 years of proven track record in operations management, project management preferably in the education / skilling sector.
• Experience in working with Indian Government in relevant sector is preferred.
• Strong leadership and management skills, with the ability to motivate and inspire teams.
• Knowledge of relevant laws, regulations, and policies governing the education sector in India.

How to apply: Interested candidates may send their updated profiles at [email protected]

We are an equal opportunity employer. Candidates from diverse background are encourage to apply.