Role & responsibilities
Job Description: We seek an experienced and motivated individual to join our team as a Moderation Trainer. In this role, your main responsibilities are:
Conceptualize training materials based on data and research;
Test and review created materials;
Maintain a database of all training materials;
Review employee performance and learning;
Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues;
Preferred candidate profile
Proficient English (at least B2 level);
At least 1-year experience in training within the BPO industry;
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Internet applications;
Ability to communicate clearly and concisely, both orally and in writing;
Perks and benefits
1. Salary and Benefits
Attractive salary with performance bonus;
Full salary during probation;
Private health insurance;
Paid vacation days with an annual increase in the number;
Sick leave;
No dress code is required. We appreciate your true talent!
Continuous and professional training to fully develop your potential;
Work closely with managers to promote services all over the world. 2. Working time:
5 shifts per week amounting to 40 hours, arranged by the company;
Require to work on weekends;
Able to work on shifts, weekends, and public holidays.
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