CANDIDATE PROFILE
Education and Experience
• Bachelor’s / Diploma Degree from an accredited university in Hotel Management, Hospitality Management/ Business Administration, or related field.
• 3 – 4 years of experience in the guest services, front desk, or related professional area in a 5 star hotels/ palaces.
CORE WORK ACTIVITIES
• Managing Guest Services and Front Desk Operations
• Supporting Projects and Policies Related to Guest Experience and Safety
• Ensuring and Providing Exceptional Guest Services
• Records guest issues in the guest response tracking system.
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