Jaipur College and Research Centre Hiring for Telecaller at Jaipur, Rajasthan, India Full Time

JCRC is the first and the only Distance Learning Institute founded and promoted by a group of qualified professionals and educational entrepreneurs in 2008, aiming to provide quality education, making our students outstanding and placing them always a step ahead in their careers.

Many people strive for jobs and education. With over 1.2 billion population, Education is a significant struggle in India. With a few open universities for distance education, JCRC helps students enroll in the finest institutions through distance learning programs serving the needs of millions of individuals in India.

The Role

Your Responsibilities Will Include

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Escalating customer feedback as required.

Ideal Profile

• 0-1 year experience ideally in Telesales or Customer Service.
• Experience within Consumer would be a strong advantage.
• Good interpersonal as well as written and verbal communication skills.
• Good networker & relationship builder
• You are adaptable and thrive in changing environments

What’s on Offer?

• Work alongside & learn from best in class talent