Level – 6
Reports to
Senior Training Manager
Job purpose
Customer service support for third party administrators, Health Maintenance organizations, preferred provider organizations, managed care organizations and many more in US healthcare insurance market by identifying and updating information.
The ultimate motive is to ensure commendable service standards and maintain very high customer satisfaction.
Duties and responsibilities
Listed below are the primary job duties and responsibilities that are required:
Experience and Skills requirement for this role:
Qualifications
Qualifications include:
Skills
PRIMARY COMPETENCY : Training/Process Training
PRIMARY SKILL : Manager – Training
PRIMARY SKILL PERCENTAGE : 100.
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