Wakefit Hiring For Area Training Executive/Senior Area Training Executive at Mumbai, Maharashtra, India Full Time

About Wakefit:

Wakefit.co is a pioneering home and sleep solutions company that was founded in March 2016 by Ankit Garg and Chaitanya Ramalingegowda. With a steadfast commitment to research and innovation, Wakefit.co aims to become the most beloved home solutions brand in India. The company boasts an extensive range of products including mattresses, pillows, bed frames, mattress protectors, comforters, bedsheets, back cushions, sofas, coffee tables, shoe racks, lighting, decor, and much more. Notably, all of Wakefit.co’s products are manufactured in-house.

Operating through its own online platform as well as other online marketplaces, Wakefit.co places paramount importance on delivering exceptional customer experiences. Having successfully served over 1 million customers over a span of six years, the company has amassed more than 300,000 positive online reviews. Wakefit.co has secured funding from renowned investors including Sequoia Capital India for Series A, Verlinvest and Sequoia Capital India for Series B, and SIG, Verlinvest, and Sequoia Capital India for Series C. The company has consistently achieved a remarkable 3x revenue growth year-on-year since its inception and currently holds a valuation of 2800 crores.

Wakefit.co adopts an innovative delivery model that revolves around a product-centric approach, investing significantly in research and innovation to create cutting-edge products that outpace industry standards. A distinctive feature of the brand is its direct factory-to-customer shipping method, leading to substantial cost savings that are passed on to the customers. The brand’s uniqueness lies in crafting products based on extensive customer feedback and thorough research.

Job Title: Retail- Area Training Executive.

Role Name Area Training Executive / Sr Area Trainer

Reporting Manager Training Manager

Department Retail Operations

Summary of role: Area Training Executive will be responsible for overseeing the sales training

program and managing the training needs at the stores. The person in this role

will work closely with the retail teams to identify training gaps and

opportunities to upskill the teams, drive performance and enhance the culture

of the stores.

Role

Responsibilities

● Have an excellent understanding of Store Operations, Store SOPs and

Customer Handling skills.

● Facilitates in store training modules and follows up on the completion

of modules (Refresher Training/ In Store Modules)

● Drive Performance at Stores

● Support New Store Opening Training

● Facilitating application of learning acquired during classroom/ Online

training in a live store environment through observation and feedback.

● Plans and executes training initiatives through weekly visits to all the

stores in the assigned region

● Highlights training related issues timely to key stakeholders [OJT

Incharge, RM and L&D]

● Supports regional training initiatives.

● Communicates effectively cross functionally and cross levels

● Having a thorough understanding of developing and certifying new

hires and existing staff and follow up with them

● Handling all trainee & Staff related issues during in store training

● Ensuring attendance data of trainees is compiled and sent to relevant

stakeholders timely

● Conducting training audits/ assessments

● Preparation, Circulation & Collation of training reports

● Maintain all training records

Internal Business

Process

● Ability to innovate & incorporate best practices in the industry with

respect to training delivery and customer experience

People/ Learning &

Growth

● A team player, self-motivated, adaptable to change and constantly

keeps himself/herself up to date with changes in theorganizations

Competencies

Functional

Competencies

● Minimum of 3-6 years of experience in retail sales training, preferably

in a multi-store environment.

● Strong knowledge of adult learning principles and training

methodologies.

● Experience of training delivery and management.

● Excellent communication, presentation, and interpersonal skills.

● Strong leadership and project management skills.

● Ability to work independently and collaboratively in a fast-paced

environment.

● Strong creative thinking, ability to understand the business

requirements and produce new ideas, concepts, and material that suit

the needs.

● Proficiency in MS Office and Learning Management Systems.

● Willingness to travel

Generic

Competencies

● Proven ability to successfully thrive in an ambiguous environment and

changing market conditions.

● Teamwork and collaboration

● Result Orientation

Academics and Experience

Qualification Bachelor’s degree in business administration, Human Resources, Education or

related field.

Work Experience ● 3-5 years of experience as a Sales Trainer

Requirement

Locations Based out of store

Workdays 6 days working

• Travel To stores