Roles & Responsibilities:

• Answering calls and collecting callers information, preparing database
• providing Tele Counselling, Counselling the walk-in students based on their profile, shortlisting the USA universities / Colleges and Converting them as an applicant.
• Providing details of programs and available opportunities with company
• Coordinate with the universities/Backend Application team for the admission process.
• Regular students follow up. Maintaining all records of existing and prospective clients in CRM.
• Maintaining cordial relations with the students throughout the process by clearing their doubts and queries.
• Explaining the advantages of the Universities and guiding them for future career options.
• Monitoring & reporting to senior managers on the effectiveness of strategies/campaigns.
• Support execution of the destination-wise activity calendars to deliver pipeline leads and conversion targets by intake.
• Meeting targets within the set deadlines.
• Be a productive and effective member of the virtual office team and support Office Managers by exhibiting a collaborative operating style thereby building team spirit.
• Identifying key marketing opportunities.
• reach the targets to get incentives.

Requirements :

• Bachelor’s degree with 2 years of experience in processing student applications for international universities/colleges (preferably US universities/colleges).
• Demonstrated knowledge of university admissions policies and procedures.
• Must be able to work independently and have strong customer service skills.
• Strong written, verbal, and interpersonal communication skills required.
• Ability to handle a multitude of tasks in a fast-paced office required.
• Ability to maintain confidential information required.
• Must be willing to travel to attend events and available to take calls any time.
• Must have laptop and highspeed internet with dedicated work place

Job Types: Full-time, Regular / Permanent

Pay: ₹250,000.00 – ₹300,000.00 per year

Benefits:

• Work from home

Schedule:

• Day shift
• Weekend availability

Application Question(s):

• What is your current CTC?
• What is your notice period?
• Do you have own laptop and highspeed internet

Education:

• Bachelor’s (Preferred)

Experience:

• education industry: 2 years (Required)
• Academic counseling: 2 years (Required)