videshwin overseas education Hiring For tele counselor at India Full Time

**Job Title: Telecounselor**

**Job Summary:**

As a Telecounselor at Videshwin Overseas Education, you will be responsible for assisting prospective students in their pursuit of international education. You will provide guidance and support through phone and online channels to help students make informed decisions about studying abroad. Your primary goal is to ensure that students have a smooth and successful application process.

**Responsibilities:**

1. **Student Engagement:** Reach out to potential students and engage in informative conversations to understand their aspirations and educational needs.

2. **Information Dissemination:** Provide detailed information about various international universities, courses, application procedures, scholarships, and visa requirements.

3. **Advisory Services:** Offer personalized counseling and recommendations based on individual student profiles to help them select the most suitable programs and institutions.

4. **Application Support:** Assist students with the application process, including filling out forms, gathering necessary documents, and ensuring all requirements are met.

5. **Communication:** Maintain regular follow-up with students through phone calls, emails, and other digital communication methods, addressing their queries and concerns.

6. **Documentation:** Maintain accurate and up-to-date records of student interactions and application progress.

7. **Client Relationship Management:** Build and maintain strong relationships with prospective students, ensuring their needs are met and their concerns are addressed promptly.

8. **Market Research:** Stay updated on educational trends, visa policies, and immigration regulations in various countries.

9. **Team Collaboration:** Collaborate with colleagues to ensure a coordinated and smooth operation of the counseling department.

**Qualifications:**

1. **Education:** Bachelor’s degree in a relevant field, such as education, counseling, or international relations.

2. **Counseling Skills:** Strong interpersonal and communication skills are essential. Empathy and the ability to build rapport with students are crucial.

3. **Knowledge:** In-depth knowledge of international education systems, universities, and programs. Understanding of visa regulations and immigration processes is a plus.

4. **Customer Service:** Prior experience in customer service or counseling roles is advantageous.

5. **Tech-Savvy:** Proficiency in using various communication and CRM tools, as well as a willingness to adapt to new technologies.

6. **Multilingual Skills:** Proficiency in multiple languages, particularly English and the language of the target student audience, is beneficial.

7. **Time Management:** Ability to manage multiple students and their applications simultaneously, meeting deadlines, and maintaining high service quality.

8. **Problem-Solving:** Strong analytical and problem-solving skills to address student concerns effectively.

9. **Ethical Standards:** Adherence to ethical standards and a commitment to providing accurate and unbiased information.

10. **Result-Oriented:** A commitment to achieving student recruitment targets while maintaining a high level of quality in counseling services.

11. **Cultural Sensitivity:** Awareness and respect for diverse cultural backgrounds, as you’ll be dealing with students from various countries.

Videshwin Overseas Education is dedicated to providing students with comprehensive support to help them achieve their dreams of studying abroad. As a Telecounselor, you play a vital role in this mission by guiding and supporting students through the intricate process of international education.