Full Job Description
Primary Purpose: Be the overall in-charge of the Relationship Cell for the operational centre. Serve as a fulcrum between the organization and the customer/s (existing and potential) thereby ensuring excellent customer service and satisfaction.
Key Accountabilities/Activities:
Primary Responsibilities:
Customer Relationship Management
Sales and Marketing:
Administrative Responsibilities
Secondary Responsibilities:
People Management and Up-skilling:
Business Acumen Enhancement:
Work Relations:
Internal:
External:
Qualification:
Span of Control:
Financial decision making:
Experience: (4-6yrs) with prior work experience in Education and Marketing space.
Expected Competencies:
Proficiency Grid:
ERP & Admission Data & Filing Average
Communication Skills & Telephone Etiquette Specialist
Administrative and Managerial Specialist
Trainer Specialist
Marketing Average
Academic Knowledge Specialist
Orator Specialist
Policies & Procedures Specialist
Salesmanship Specialist
Personality Specialist
Events and school activities in-depth Knowledge Average
Job Type: Full-time
Schedule:
Ability to commute/relocate:
Experience:
Language:
Speak with the employer
+91 7303093659
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