Overview:

The Learning and Development Manager plays a critical role in fostering a culture of continuous learning and professional development within the organization. They are responsible for designing, implementing, and evaluating learning initiatives that align with the company’s strategic goals and objectives. The L&D Manager collaborates with various stakeholders to identify training needs, develop learning programs, and ensure the effective delivery of training across the organization.

Key Responsibilities:

1. Training Needs Analysis:

• Conduct comprehensive needs assessments to identify learning gaps and training requirements across different departments and levels of the organization.
• Analyze performance data, employee feedback, and organizational goals to inform the development of learning objectives and strategies.

1. Learning Program Design and Development:

• Design, develop, and customize learning programs, courses, and materials tailored to meet the specific needs of various employee groups.
• Utilize instructional design principles and adult learning theories to create engaging and effective learning experiences.
• Collaborate with subject matter experts to ensure the accuracy and relevance of training content.

1. Training Delivery and Facilitation:

• Oversee the delivery of training programs through a variety of modalities, including instructor-led training, e-learning platforms, virtual classrooms, and blended learning approaches.
• Facilitate training sessions as needed, demonstrating effective presentation skills and the ability to engage and motivate learners.
• Provide guidance and support to internal trainers and facilitators to ensure consistency and quality in training delivery.

1. Learning Technology Management:

• Evaluate and implement learning technologies, tools, and platforms to support the delivery and administration of training programs.
• Maintain and update the learning management system (LMS) to track employee training progress, manage course content, and generate reports on learning metrics.
• Stay informed about emerging trends and best practices in learning technology and recommend innovations to enhance the effectiveness of learning initiatives.

1. Performance Evaluation and Continuous Improvement:

• Establish metrics and key performance indicators (KPIs) to assess the impact and effectiveness of learning programs.
• Conduct evaluations and gather feedback from participants to identify areas for improvement and make adjustments to training content and delivery methods as needed.
• Continuously monitor industry trends, benchmark against competitors, and seek opportunities to enhance the organization’s learning and development offerings.

1. Stakeholder Engagement and Collaboration:

• Build strong partnerships with department leaders, HR business partners, and other key stakeholders to understand their learning needs and priorities.
• Collaborate with internal teams to integrate learning initiatives with talent management processes, such as performance management, career development, and succession planning.
• Communicate regularly with stakeholders to provide updates on learning initiatives, solicit feedback, and ensure alignment with organizational goals and objectives.

Qualifications:

• Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field; Master’s degree preferred.
• Proven experience in learning and development, instructional design, or related roles, with a minimum of 5 years in a managerial capacity.
• Strong knowledge of learning principles, instructional design methodologies, and adult learning theories.
• Experience with learning management systems (LMS), e-learning authoring tools, and other learning technologies.
• Excellent project management skills, with the ability to manage multiple priorities and deliver results within established timelines.
• Strong communication, presentation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization.
• Analytical mindset with the ability to interpret data, analyze trends, and make data-driven decisions to improve learning outcomes.