Job Description:

1. Proven work experience in training.

2. Lead a Team of Trainers, Coaches, TL to enable training delivery.

3. Track record in designing and executing successful training programs.

4. Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc).

5. Work with respective Trainers to create a robust TNI / Refresher plan to improve agent performance within classroom training & live environment.

6. Excellent communication and leadership skills.

7. Ability to plan, multi-task and manage time effectively.

8. Strong writing and record keeping ability for reports and training manuals.

9. Good computer and database skills.

Contact Person- Prabhleen-7838151315/Shivani-9540834664

If interested, kindly share your resume on [email protected]