Job Overview:

As the Centre Manager with a primary focus on sales, you will be responsible for driving revenue generation and achieving sales targets for student enrollments. You will lead a team of three counselors and manage four Business-to-Lead (BTL) tele callers who report to the counselors. Your goal will be to build a high-performance sales team, develop effective sales strategies, and ensure consistent business growth.

Responsibilities:

1. Lead and motivate the team of counselors and tele callers, setting clear sales targets and KPIs to achieve monthly, quarterly, and annual revenue goals.
2. Develop and implement effective enrollment strategies to optimize lead conversion rates and achieve enrollment targets. Establish performance metrics and conduct regular performance evaluations, providing coaching and training to enhance the team’s sales skills.
3. Continuously improve the sales process, identifying areas for enhancement, and implementing streamlined approaches for greater efficiency.
4. Oversee the management of customer relationships, ensuring a high level of customer satisfaction and retention.
5. Maximizing the conversion of leads into enrollments.
6. Work closely with the marketing team to plan and execute local marketing campaigns and promotional activities to boost brand visibility and sales.
7. Generate regular reports on sales performance, enrollment data, and other key metrics, providing insights to senior management for strategic decision-making.
8. Ensure adherence to company policies, quality standards, and regulatory requirements within the center’s sales operations.