upGrad
Role Summary:
● As a Centre Manager with a primary focus on sales, you will be responsible for driving revenue generation and achieving sales targets for student enrollments. You will lead a team of counselors and Business-to-Lead (BTL).
● Your goal will be to build a high-performance sales team, develop effective sales strategies, and ensure consistent business growth.
Roles & Responsibilities:
● Lead and motivate the team of counselors and tele callers, setting clear sales targets and KPIs to achieve monthly, quarterly, and annual revenue goals.
● Develop and implement effective enrollment strategies to optimize lead conversion rates and achieve enrollment targets.
● Establish performance metrics and conduct regular performance evaluations, providing coaching and training to enhance the team sales skills.
● Continuously improve the sales process, identifying areas for enhancement, and implementing streamlined approaches for greater efficiency.
● Oversee the management of customer relationships, ensuring a high level of customer satisfaction and retention.
● Maximizing the conversion of leads into enrollments.
● Work closely with the marketing team to plan and execute local marketing campaigns and promotional activities to boost brand visibility and sales.
● Generate regular reports on sales performance, enrollment data, and other key metrics, providing insights to senior management for strategic decision-making.
● Ensure adherence to company policies, quality standards, and regulatory requirements within the center sales operations. Mentor and teach the content to ensure that the learners are interview ready.
● Understand the subject and develop courses to help learners meet high standards.
● Understand the content development process, work with educational content across all levels.
● Work closely with senior faculty, freelancers and global industry leaders.
Skills Required:
Graduates/Post-Graduates with:
● Proven experience (at least 5-6 years) in sales management, preferably in the education or related industry.
● Strong sales leadership skills, with a track record of achieving and exceeding sales targets