Role Summary At upGrad we wish to create a Coaching cell for the learners comprising high potential Coaches. We are looking for empathetic Coaches who will coach the learners and help them become more aware about themselves and will support them to unleash their full potential to not only achieve the best out of the course at upGrad but also in life.
Objectives of this role:
Roles & Responsibilities
Coach learners using online platform/phone calls as per the schedule
Manage coaching calendar with flexibility for requests
Synthesize set programs, worksheets, and tools for effective learner sessions
Continue to learn and grow
Incorporate developmental suggestions and feedback received from management
Maintain efficient learner notes in the prescribed template
Communicate with learners and mentors when required via email or phone call
Be open to change and be flexible to work in roster shifts
Commit to a regular self-coaching practice
Should be competent to handle multiple learners and help them identify their key strengths
Should be able to give bi-monthly presentation on the updates to the management
Speak to Potential Learners( collaborate with sales team) and help solve their career related doubts to drive enrolment of new learners
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