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upGrad Hiring For Admissions Counselor at India Full Time
Position-Admissions CounselorJob Location-Noida, Hyderabad and Bangalore5 working days.About UsupGrad is an online education platform building the careers of tomorrow by offering the mostindustry-relevant programs in an immersive learning experience. Our mission is to create a newdigital-first learning experience to deliver tangible career impact to individuals at scale. up
Gradcurrently offers programs in Data Science, Machine Learning, Product Management, DigitalMarketing, and Entrepreneurship, etc. up
Grad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.• up
Grad was awarded the Best Tech for Education by IAMAI for 2018-19• up
Grad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought after startups in India• up
Grad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- up
Grad is the official education partner for Government of India – Startup Indiaprogram• Our program with IIIT B has been ranked #1 program in the country in the domain of
Artificial Intelligence and Machine LearningJob DescriptionRole Summary We’re looking for an Admissions Counselor who are extremely customer centric and areexcited by the challenges of a new emerging business environment. As an Admissions Counselor you will be responsible for developing new leads, communicatingwith customers, understanding their needs, and ensuring a smooth sales process.
You must becomfortable making dozens of calls per day, working with channel partners, generatinginterest, qualifying prospects and closing sales. Roles & Responsibilities • Responsible to manage & convert leads for versatile up
Grad programs which are incollaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business School, MICA.
- Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
- Identifying references through the existing customer base to increase the salespipeline
- Details pertaining to lead discussions & conversion should be updated real-time onCRM (Salesforce) software
- Responsible for adherence of the inside sales process, tools and data management.
- Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
- Handle Objections and Price Negotiation in order to generate Sales Revenue.
- Maintain effective communication till the time learner is onboarded
Skills Required
- Excellent written and spoken communication skills (English proficiency).
- Strong sales bent of mind, in order to understand and effectively communicate what up
Grad is offering to its prospective students and close applications.
- Approachable and vibrant personality.
- Ability to approach any situation with patience and very strong empathy.
- Passion to deliver the highest levels of customer service at all times.
- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.
HR Rizwana Shaikh8369633***
