Role & responsibilities

• Handle Customer’s Inbound And Outbound Calls.
• Answering phones and explaining the product and services offered by the company.
• Fix Appointments For Counselors And Generate Walk-In
• The process involves counseling the students for overseas education; ( UK student Visa / Europe student Visa)
• Advice/ Counsel Students Regarding Various Universities, Courses, Admission Requirements, Entrance Exams and Scholarships etc.
• Providing details to clients with all pertinent documentation and procedure and fees and verifying same.
• Assisting clients with the completion of paperwork, and assist Students with Visa Requirements details.
• Collecting payments and submitting to college or university
• Follow-up with the student, solving the student queries and handling the registrations.
• Maintaining the data of all registered students and their Visa status etc.
• Counsel students and send them abroad for higher studies.
• Coordinating with students & universities abroad.
• Represent universities abroad.
• Identify skills, interests & career goals of the prospective students..
• Train & hire new candidates.
• Organizing marketing activities for promoting the company.
• Attending the university training & workshops.

Preferred candidate profile

• Graduation in any stream
• Prior experience in Overseas Education / Immigration / Sales, Recruitment or Counseling preferred.
• Ability to communicate effectively and concisely to customers with problem soling attitude
• Familiarity with computers and the internet.
• Sales oriented and target driven
• MS Office and e mail etiquettes
• Team skills and positive with a passion to learn and grow.