Excellent opening for Deputy Manager/Manager – Product Training (Retail Function) @ Itel Brand at Noida Location.

Roles and Responsibilities

A) PURPOSE OF THE POSITION: Product training manager Designs and develops end-to-end solutions for Product Training curricula using best in class design and development methodologies to provide effective learning solutions in a variety of delivery channels (instructor-led, virtual and online).

B) DUTIES & RESPONSIBILITIES:

• Identify KPIs and monitor, evaluate, and record training activities and program effectiveness.
• Design, develop, and deliver curricula, documentation and other training collateral to support knowledge sharing programs.
• Establish and develop a revenue generating customer (user) product training function.
• Serve as a single point of contact for all product training and documentation needs.
• Identify training tools, using state of the art technology, to deliver training to a remote population on an ongoing and sustainable basis.
• Facilitate workshops.
• Responsible for all aspects of planning, leading, and organizing employee technical product learning programs and supporting collateral.
• Maintaining project documentation.
• Creating (or identifying the need for creating) supporting material/media (audio, video, simulations, role plays, games, etc.).
• Provide exercises and activities that enhance the learning process.
• Work with subject matter experts to identify target audiences training needs.
• Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course.
• Create engaging learning activities and compelling course content.
• Visualize instructional graphics, the user interface and the finished product.
• Analyze and apply trends and best practices in learning technologies and instructional design.

Desired Candidate Profile

• MBA Degree with a minimum of 5-10 years of experience in Retail training and Development.
• Proven work experience as a Training Manager.
• Experience balancing multiple projects simultaneously and meeting aggressive timelines.
• 5+ years of relevant work experience.
• Exemplary verbal and written communication skills.
• Strong project management and organizational skills.
• Flexibility and resourcefulness to manage changing business requirements, projects, and resources, adapting accordingly and positively.

Perks and Benefits

Best in Industry