Training Manager Job at Sector 75, Noida Full Time

Job Description
Key ResponsibilitiesNeeds Assessment: Analyze training needs across all departments (Front Office, F&B & Gaming) through surveys, performance data, and manager feedback.Onboarding & Development: Create, deliver, and oversee onboarding programs, soft-skills training, and technical training for new and existing staff.Service Standards: Develop and deploy training modules on guest service standards, product knowledge, and POS systems to ensure exceptional guest experiences.Compliance & Safety: Ensure compliance training (health, hygiene, safety protocols) is up to date and adhered to.Leadership Training: Build capability through leadership development, succession planning, and coaching for supervisors and managers.Evaluation & ROI: Measure the effectiveness of training programs through performance metrics and guest feedback, adjusting materials to drive improvements.Skills:Strong presentation and facilitation skills.Proficiency in Learning Management Systems (LMS) and Microsoft Office.Excellent communication skills (written and verbal), including fluency in local language and English.
Job roleWork locationSpectrum Metro Mall, opposite Sector 50, Gardenia Gateway, Sector 75, Noida, Uttar Pradesh, IndiaDepartmentTeaching & TrainingRole / CategoryTeacher / Faculty / TutorEmployment typeFull TimeShiftDay Shift
Job requirementsExperienceMin. 3 yearsEducationPost GraduateEnglish levelGood (Intermediate / Advanced) EnglishGenderAny gender
About companyNameFun Gateway ArenaAddressSpectrum Metro Mall, opposite Sector 50, Gardenia Gateway, Sector 75, Noida, Uttar Pradesh, India