Job Description

1. Ensure advisors are skilled and knowledgeable to handle customers on calls.

2. Coach advisors and product and processes to improve sales.

3. Create training content and customize training delivery.

4. Communicate any product and process changes to the team.

5. Analyze and measure performance target and provide coaching.

6. Ensure assigned team members achieves sales targets.

7. Carry out trainings to boost employee morale.

8. Monitor and manages trainings effectiveness of learning.

9. Ensure minimum drop out in new hire trainings.

Skills Required

1. Planning and organizing skills

2. Execution skills.

3. Communication skills.

4. Coaching skills.

5. Ownership mindset.

6. Tele-sales Experiences.

7. Excellent product & Process knowledge.

8. Business Acumen.

Education Background -Preferably Graduate

Experience – 1 to 3 years