Job Summary

The position of F&B Service Associate is pivotal in the food and beverage sector. This role involves ensuring top-notch customer service and contentment, while upholding superior standards in the presentation and delivery of food and beverages. F&B Service Associates play a vital role in the seamless functioning of dining establishments by directly engaging with guests and enriching their overall dining experience.

Duties and Responsibilities

• Warmly receive and accompany patrons to their designated tables
• Present menus and provide assistance in selecting food and beverages
• Accurately record and communicate food and beverage orders
• Promptly serve food and beverages to tables
• Coordinate with kitchen and bar staff to ensure timely and precise order fulfillment
• Address customer queries and issues courteously
• Maintain cleanliness and hygiene in the dining area
• Assist in arranging tables and decorations for special occasions
• Promote additional items as appropriate
• Accurately handle cash and card transactions
• Collaborate with other restaurant personnel to deliver exceptional service
• Adhere to pertinent health and safety regulations
• Participate in ongoing training and development initiatives
• Foster a positive team environment
• Perform opening and closing tasks as necessary

Qualifications

• High school diploma or equivalent

Skills: order taking,health and safety regulations,customer service,table service,cash handling,menu presentation,hygiene standards,teamwork,development programs,food and beverage,customer,communication