Female only need apply.

Past OPERATIONS experience of managing dermatology, skin and aesthetics centers,
end to end
Minimum Experience – 5 years

Experience of working with cross functional teams like Operations, Medical team,
Marketing team etc

Will report to Directors

Based in Mumbai, Full time

Must be Very driven – This is a role which will need the person to breathe and live the
role!

Past experience of being a Center Head at VLCC, Kaya or any other hair and skin
clinic chain for at least 3 years is a must.

Skills and Personal Qualities

• Excellent organisational skills – as a Clinic Manager you need to be very

organised. You will have regular daily/weekly/monthly tasks to do as well
as staff issues, client calls and your own manager to report to so it is
important you are able to organise yourself and manage your time well to
get everything done.

• Good people skills – This quality is a must in any clinic or salon for any

member of staff. As a manager you must be able to relate to staff and
customers in a suitable manner as you will be the person that they want to
speak to for any issues. You need to be able to manage these people.

• Flexible – As the Clinic Manager you must be flexible to work over your

contracted hours in case of staff sickness.

• Management/Leadership Skills – You will be managing a team of

anywhere between 2-10+ Counsellors, practitioners, nurses & doctors.
You must be able to manage staff and set an example to your team. You
must also be able to motivate the team either individually through one to
ones and coaching but also as a team in team meetings and team briefs.
Keeping the team motivated can be a tough job in itself as each person is
motivated in a different way.

• Excellent Customer Service – In this industry excellent customer service

skills are an absolute must. As a manager you may have to deal with
difficult customer related situations which you need to deal with in a calm
and professional manner.

• Excellent communication skills in English, Hindi & Marathi.
• Excellent Technology and IT skills, in emails, running Customer

Relationship Management Apps, MS Office, excel, spreadsheets and
powerpoints.
Educational Qualification:
Graduate.
All education must have been in English medium schools and colleges.

Remuneration:
Fixed + Performance Based Incentive structure
Fixed pay will be in the range of 300000 – 500000 per annum.

Job Types: Full-time, Regular / Permanent

Salary: ₹300,000.00 – ₹500,000.00 per year

Schedule:

• Morning shift

Experience:

• total work: 3 years (Preferred)

Work Remotely:

• No

Speak with the employer
+91 7892884356