THE SMART OWL

The Smart Owl is an online learning platform that connects learners and tutors. For the learners, it’s all about compatibility and finding a teacher who gets them. For the learners, it is about discovering tutors for any subject that they would want to gain knowledge on. For the employees, it is about building the bridge between educators and learners.

ROLE DESCRIPTION

You will be the face or voice of the brand for every learner and parent that interact with The Smart Owl. We help them understand the SO moves towards holistic way of learning.

• Build a relationship with the parent/learner who signs up on the SO platform, and be their guiding hand and familiarise them with the product, our vision, and the big picture
• Create the need for The Smart Owl in every household and have them subscribe to us
• Handle every inbound call and making outbound sales calls with follow-ups.
• Handle parent/learner interactions and queries
• Fix appointments and demo sessions on a daily basis.
• Understand parents/student’s needs and offer them relevant products and services while connecting them to the right tutor & convert them to admissions.
• Sales Executives should also generate their leads to drive enrolments i.e. from references / self-generated data self-calling/cold calling to generate meetings.
• Optimum utilisation of Leads that will be provided by the company.
• Need to complete daily KPIs with monthly targets through effective convincing and selling skills.

SKILLS REQUIRED

A Program Associate’s linguistic, technical, and organisational skills are a prerequisite, but when it comes to building an excellent experience for the parent or learner, another set of skills needs to come to the fore.

The ability to

• Empathise
• Listen
• Understand the parent’s and learner’s behaviour
• Convince and sell
• Write and speak fluently
• Drive sales
• Pick up the ropes and not give up
• Handle mismanaged situations and be quick in solving the problem.
• Organise, plan and act
• Manage time efficiently
• Close admissions
• Negotiate

The candidate must:

• Have a passion for learning and is open to work in a dynamic environment
• Have 6 months – 4 years of B2C sales experience
• Be target-driven and achievement-oriented.
• Be enthusiastic and relentless in achieving and exceeding targets
• Be customer (learner) success driven
• Track and manage multiple learners programs from inception to implementation
• Be highly organised and juggle multiple projects
• Have proven track record of converting leads

Content creation would be an added advantage

YOUR TAKEAWAY

You will be one of SO’s first. We will strive to make every second worth it

• Incentivised salary
• High skill growth
• More responsibility, even more credit
• Opportunity to don multiple hats
• Become a stronger communicator
• Learn by doing
• The chance to explore various career paths based on your interest within the organisation
• Work from home from preferably Bangalore/Kochi

QUALIFICATION:

Any graduate with experience of at least 6 months can apply.

Application Deadline: 15/8/2021

Expected Start Date: 25/8/2021

Job Types: Full-time, Commission

Salary: Up to ₹24,000.00 per month

Benefits:

• Cell phone reimbursement
• Work from home

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Commission pay
• Performance bonus

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 2 years (Preferred)

Language:

• English (Required)

Work Remotely:

• Temporarily due to COVID-19