– Strong telecom background with 7 to 10 years in business analysis, Large Telco transformation programs
– Should have experience in OSS/BSS.
– Analyze current state, propose and define future states, producing analysis and insights to achieve Digital transformation objectives
– Elicit and analyze requirements and articulate them to technology and other functional areas
– Has experience in articulating business requirements for fulfillment, assurance and billing/payments domains
– Analyze as is and design to be business processes , envision customer journey transformation
– Write user stories, identify use cases , create business cases
– Perform best practice analysis activities that can help values streams deliver business capabilities
– Work with Product owners to refine backlog and identify solutions that are aligned with the Digital transformation strategy
– Facilitate cross-team collaboration to visualize and prioritize outcomes
– Experience and sound knowledge of eTOM frameworks and apply them to requirements analysis
– Experience in prepaid and postpaid areas, good knowledge of COTS products
– Has worked in Agile delivery, good knowledge of E2E delivery cycle, Managing requirements in Jira, Confluence
– Has experience with process design experience with tools like ARIS and Visio
– Having worked in Postpaid would be an added advantage
Education – MBA/ B.Tech
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