Teacher Training Manager Job at HSR Layout, Bengaluru, Karnataka Full Time NEW

ROLE OVERVIEW

We are looking for a Manager – Teacher Training & Capability Development who will build and own the training

vertical at BrightChamps. This role is responsible for ensuring every teacher – new or experienced – is

well-prepared, confident, and consistent in classroom delivery across demo and paid classes.

The person will design and run structured training programs for onboarding, demo readiness, paid class

readiness, and performance-based retraining. They will build training content, coach teachers and trainers, and

use data and audit insights to continuously improve training effectiveness.

KEY RESPONSIBILITIES

1. Training Program Design & Ownership

– Build structured training programs for new and existing teachers across Coding, Math, Robotics, and

Communication programs.

– Own training journeys across onboarding, demo readiness, paid class readiness, refresher training, and

performance-based retraining.

– Define training SOPs, certification criteria, readiness checkpoints, and trainer guidelines.

2. Teacher Onboarding & Classroom Readiness

– Design and conduct onboarding programs for newly selected teachers, covering class flow, product

understanding, pedagogy, student engagement, communication, parent handling, and platform usage.

– Build practical assessments, mock sessions, and readiness checks that must be cleared before teachers go

live.

– Collaborate with Hiring and Operations teams to improve training completion, certification, and go-live

readiness rates.

3. Demo & Paid Class Training

– Build demo training modules focused on engagement, concept delivery, parent confidence, and conversion

– including standardised scripts, questioning techniques, classroom energy, and closing methods.

– Build paid class training modules focused on learning outcomes, student retention, doubt handling, and

class experience consistency.

– Continuously refine training modules based on demo conversion data, class quality audits, parent feedback,

and student engagement trends.

4. Refresher Training & Performance-Based Interventions

– Use audit reports, teacher performance data, and escalation trends to identify targeted training needs.

– Design and deliver topic-specific, grade-specific, and skill-specific training interventions for teachers with

gaps in concept clarity, engagement, communication, or classroom structure.

– Track post-training improvement and close the loop with Quality and Academic Operations teams.

5. Training Content, Tools & AI Adoption

– Create and maintain training decks, session plans, role-play formats, practice tasks, rubrics, sample videos,

and assessment templates.

– Maintain a centralised, version-controlled training repository accessible to trainers and the operations team.

– Use AI tools to improve content creation, personalise teacher development plans, summarise feedback

themes, and improve trainer productivity.

6. Trainer Development & Cross-functional Collaboration

– Lead and develop trainers as the function scales; conduct calibration sessions to ensure consistency in

training delivery and evaluation.

– Work closely with Quality, Academic Operations, Teacher Hiring, and Customer Success teams to align

training with audit findings, escalation RCAs, and hiring filter improvements.

– Share training performance insights with leadership with clear metrics and recommendations.

SKILLS, EXPERIENCE & QUALIFICATION

– 4–7 years of experience in teacher training, academic operations, learning & development, or teacher

capability building; prior experience in EdTech, K-12, or live online learning preferred.

– Experience designing or managing teacher training programs is a strong advantage.

– Strong understanding of pedagogy, online classroom delivery, student engagement, and teacher coaching.

– Ability to convert classroom gaps and audit data into structured, targeted training interventions.

– Strong facilitation skills – engaging, outcome-driven, and adaptable to different teacher profiles.

– Ability to give specific, actionable, and empathetic feedback to teachers and trainers.

– Data-oriented approach with comfort in Google Sheets, training trackers, dashboards, and reports.

– Excellent communication, stakeholder management, and documentation skills.

– Bachelor’s degree mandatory; B.Ed, M.Ed, training certification, or instructional design certification is an

added advantage.

Pay: Up to ₹1,200,000.00 per year

Application Question(s):

• Total years of experience in teacher training / L&D / academic operations?
• Years of experience designing or managing teacher training programs?
• Years of experience in EdTech, K-12, or live online learning?
• Have you designed teacher onboarding programs?
• Have you built demo class training modules?
• Have you built paid class training modules?
• Have you used audit/performance data to design refresher training?
• Are you comfortable working with Google Sheets/training dashboards?
• Are you comfortable with 6 Days working? (Monday – Saturday)
• Do you have your own Laptop For official purpose?
• Are you comfortable working in office (HSR Layout, Sector 2) ?
• Will you be able to join immediately?
• What’s your current CTC?

Work Location: In person