Tata Consultancy Services Hiring For International Voice Process – Mumbai/Pune/Thane at Mumbai, Maharashtra, India Full Time

TCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul.

What we are Looking for

Skill – International Voice Experts

Experience Range – 1 to 12 Years Experience

Primary Location – Mumbai

Secondary Location – Pune/Thane

Job Description

Excellent Communication Skills in English.

To Understand and resolve customer queries, accurately.

To adhere the AHT – Average handle time.

To ensure routing and escalating queries to correct department whenever required.

To ensure CSAT – Customer satisfaction target is met.

Basic knowledge is MS tools.

Shift – Australian Shift

If interested please fill in the following details with the CV attached and share it at reha.k1@tcs.com:

1.Total years of experience:

2.Relevant experience :

3.Present Company:

4.Working Status (Perm/Contract):

5.Full time Highest Qualification:

6.Current Location/Preferred Location:

7.Current CTC:

8.Expected CTC:

9:Any Gap in between education or Employment:

10.Have you worked with TCS before:

11.Notice Period: