Sutherland Hiring for Trainer Job at Chennai Full Time

Role & responsibilities

Create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge – Fill out accurate reports

– Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet company expectations

– Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting – Facilitate all aspects of floor-training and BQM Training for the program

– Responsible for self-skilling & certification during periods of un-activity (classroom) – Supervise and coach learners in nesting & BQM type environments

– Facilitate multi-hour product, behavioral or tool change type learning experiences

– Oversee new hire progression and enhancement training; provide feedback and implement appropriate solutions; and

– Coach and give feedback to trainees to help them fulfill performance metrics – Coach and provide feedback and supervision during OJT/Nesting/TQ/Evolution

Qualification

At least 2-3 years of work experience as a Trainer – Excellent working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook) – Strong English verbal and written communication skills – Strategic in developing solutions and process improvements – Willingness and ability to work in a shifting or graveyard schedule