Spocto Solutions Hiring for Urgently Hiring / Senior Trainer (3 Positions) / Collections Job at Navi Mumbai Full Time

Job Title – Trainer.

Process: Digital Collections.

Reports to Training Manager.

Location: Airoli Navi Mumbai.

Job Description:

• NHT to DRA certified people.
• Collaborate with stakeholders and key team members to identify company training needs.
• Schedule appropriate training sessions.
• Oversee and direct seminars, workshops, individual training sessions, and lectures.
• Plan and implement an effective training curriculum.
• Prepare training materials such as module summaries, videos, and presentations.
• Train and guide new employees.
• Create process refreshers for existing employees.
• Monitoring and evaluating training program effectiveness, success and outcome periodically.
• Develop monitoring systems to ensure that all employees are performing job responsibilities according to training.
• Build and upgrade training modules/ content related to product, process & soft skills.
• Preparing monthly training calendars & publishing training completion reports.
• Preparing and maintaining training MIS like Batch trackers, refresher trackers etc.
• Travel to Thane office for conducting training sessions as and when required.

Requirements:

• Certification (e.g. DRA) is a big plus. Collection background training delivery is a mandatory.
• Proven 2 – 4 years of experience as corporate trainer or similar role.
• Good understanding of various teaching methodologies and tools.
• Proficient in MS Office especially PowerPoint).
• Graduate in any discipline.