spocket Hiring for Spocket – Senior Manager – Marketplace Operations at India Full Time

Spocket is revolutionizing the world of eCommerce as we know it today. Because of Spocket, a mom from the United Kingdom, or a teacher from Saudi Arabia can start their own businesses with our platform.

At Spocket, we are on a mission to empower millions of online entrepreneurs. This is why we wake up every day. Today, Spocket enables over 60,000+ entrepreneurs across five continents to launch and scale their online stores.

On the outside, we’re building something life-changing for entrepreneurs. Helping them achieve their goals is why we’re all here. Changing an entire industry isn’t always a straight path forward, but it’s an experience unlike anything else.

On the inside, we are a fun and passionate group of people striving to build a world-class culture of freedom, full ownership and responsibility.

We are looking for a high-energy Senior Marketplace Operations Manager to play a crucial organisational role in Spocket by owning the entire supplier-side of Spocket’s marketplace – from acquiring new suppliers, engaging with current suppliers, and scaling the operations as a whole towards hyper growth!

You’re excited about the role because you will :

– Develop strategies to grow and scale the acquisition of suppliers and product listings on Spocket

– Take full ownership of new supplier acquisition & activation as well as existing supplier engagement

– Identify opportunities to develop and improve solutions and strengthen the overall supplier experience and bring changes where necessary

– Proactively scope and manage multiple team projects; takes accountability for project outcomes, ensures the team delivers on project KPIs, & keep others informed of progress

– Communicate to senior leaders on projects/priorities; able to organize and lead effective meetings, collect and provide actionable feedback & communicate priorities and goals effectively

– Manage the team members within the Marketplace Operations team: establish and manage performance metrics, incentive schemes, onboard new joiners, identify growth areas for your direct reports, and provide guidance and training for them to achieve it

Other ad hoc tasks as required :

We’re excited to have you because you have these skill :

– You have at least 5-7 years of relevant experience in B2B user acquisition, project management, operations, consulting, or similar roles working with fast-growing organizations

– You have a proven track record of successfully building or improving on complex teams, tools, processes, and workflows, both independently and collaboratively

– You are a strategic and analytical thinker with strong organizational skills

– You have excellent collaborative skills, with strong written and verbal communication and attention to detail

– You are an innovative problem solver that resists “this is how it’s always been done” thinking.

– You are equally comfortable operating at 10,000 feet and 1 foot. You will get in the weeds and operate at the lowest level of detail, but also be comfortable thinking long-term

– You have a natural curiosity to identify areas for improvements and opportunities with a drive and commitment to proactively implement solutions

– You are passionate about joining a rapidly growing organization with an entrepreneurial culture

Must have :

– Experience with CRM tools such as Hubspot

– Experience with data-driven decision making

Advantageous :

– Experience with eCommerce preferably start ups.

If this sounds like a great fit for you, please apply now!

(ref:iimjobs.com)