SOS Children’s Villages International Hiring For Expression Of Interest for Empanelment of ‘Incident Management Investigators’ at Faridabad, Haryana, India Full Time

SOS Children’s Villages International is the umbrella organisation for the global federation of SOS Children’s Villages. As a non-governmental social development organisation, we support children without parental care and families in difficult living conditions through services in care, education, health and emergency relief, and we advocate for the rights of children and young people, in alliance with a great diversity of partners. We work in 137 countries and territories, reaching over one million children, young people, families and caregivers each year.

We have a zero-tolerance policy towards safeguarding and protecting children in our programmes. We are committed to provide a safe environment for staff and children, young people and adults with whom we work, where human rights are respected and upheld, and healthy relations fostered by building organisational systems, capacity, and awareness on PSHEA (Prevention and Protection against Sexual Harassment, Exploitation and Abuse) guidelines. All our staff are obliged to follow our policy on Child Safeguarding and Protection, PSHEA and Code of Conduct.

Despite all policies, guidelines, trained and committed staff, sometimes wrong-doing happens which needs thorough investigation. Given these incidents are occasional we are inviting EoI from Professional Investigators for Incident Management for empanelment on as and when required basis.

Scope of the Assignment

The Investigator will investigate complaints related to internal (employee) and external (children and youth under our care) sexual exploitation, abuse, neglect, harassment as well as in general incidence of misuse of power, violation of SOS CVI established code of conduct; conflict of interest etc.

Roles And Responsibilities

• Investigate assigned complaints by gathering and assessing available evidence & information, interview the victims/ whistle blower/ staff/ witnesses and any other person involved in the incident.
• Analyze, investigate the complaint and collate findings in relation to SOS employee safeguarding processes and policy documents such as PSHEA; COC as well as prevailing local laws.
• Provide detailed evidence-based findings/ investigation report.
• Provide recommendations for remedial majors to prevent cases of similar nature in the future.
• Maintain effective system to record detail evidences pertaining to the investigation.
• Provide updates as and when requested and handover evidence/ documents to SOS after concluding the investigation process and submission of the report.

Experience

• Minimum 7-8 years of relevant experience in incident management for cases in Indian and/ or international context related to employee sexual exploitation, harassment, abuse, neglect, misuse of power, breach of code of conduct; conflicts of interest;
• Experience in effectively leading and completing safeguarding investigations in challenging environment.
• Commitment to deal with highly sensitive information, and ability to maintain confidentiality, including legal and financial information, received/ found during investigation.

Qualification

• Bachelor’s degree preferably on gender studies, human rights, labour law, criminal justice or related field.
• Equivalent combination of relevant education and experience may be substituted as appropriate.

Deliverables

• High quality written report in English delivered with a fortnight of completion of the investigation. The report should consist of a succinct Executive Summary. The detailed report to include Background of the case; Findings and Analysis; Conclusions; Recommendations for Remedial Measures.
• Timely submission of the report as agreed on case-to-case basis.

Skills & Competencies

• Ability to work independently
• Excellent interpersonal skills
• Highly effective interviewing skills
• Able to identify and analyses available information
• Clear and concise verbal communication and report writing in English
• Proficient in Microsoft Office packages – Word, PowerPoint Excel, and Outlook.
• Up-to-date on relevant laws/ trends and activities within the NGO community, particularly relating to safeguarding investigations.
• Open to travel based on case requirements

Fees & Payment terms

• To be decided on case-to-case basis
• 30% at the time of case specific assignment agreement
• 30% after submission of the draft report
• 40% after submitting the final report to incorporate all comments and inputs from SOS management.

How To Apply

Interested professionals may submit CV as Expression Of Interest (EoI) by July 10, 2023 together with a cover letter highlighting their suitability in meeting the criteria.