Are you interested in IT and want to gain experience but also develop your career at a global company?
At SoftwareONE we offer you a Junior position in our Cloud Software & Services team. And the best part – we teach you everything you need to know through our SoftwareONE Academy!
The role
As a SoftwareONE Associate – NOC you will be trained & responsible to monitor environments from customers and provide 24×7 technical support for issues regarding monitoring either raised by our customers or monitoring systems across a broad scope of Microsoft Azure/AWS and Backup solutions.
You will be trained & responsible to handle tickets raised by monitoring tool and make the proper communication with customer based on the process defined ensuring that everything in customer’s tenant is configured and working proper in monitoring scope, providing a key level of support to ensure their business remains stable.
Be responsible for tasks regarding monitoring in onboard phasis from new customers.
Post training completion you should be able to Suggest pro-actively improvements in monitoring environments from customers like threshold adjusts and maintenance window creation.
You will be part of a dynamic team of skilled colleagues, expected to keep your skills and qualifications up to date through SoftwareONE’s generous training allowance.
Your spoken English language skills will be essential in keeping customers informed of progress and dealing with any concerns.
What we need to see from you
What we need to see from you?
Nice to Have:
What we have to offer
Any questions? E-meet me!
Hi, my name is Abhya and I`m your point of contact for this role. I`m building bridges for you to the best careers perspective at SoftwareOne. I`m happy to help you with insights and try to answer all your questions. Let`s connect on LinkedIn:
https://www.linkedin.com/in/abhyaawasthi/
Interested?
Apply with your CV, afterwards we send you assessment tests and interviews are the final stages of our process.
Interested?Apply with your CV, afterwards we send you assessment tests and interviews are the final stages of our process.
Job Function
Software & Cloud Services
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