Siegwerk Hiring For Manager-Customer Support & Service at Silvassa, Daman and Diu, India Full Time

Siegwerk is one of the world’s leading suppliers of Printing Inks and Sustainable Packaging solutions. Right now, we are looking for a passionate, high-performing “Manager-Customer Support & Services, Silvassa. (India)

This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant flexibility and support in a company focused on making a positive impact on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.

Join us, let’s Do it. With Heart

Primary Responsibilities:

• Supervises multiple large to small size in-house accounts, assessing and determining priorities, striving to continually improve efficiencies within all operations.

• Supervises ink processing in client facility to insure smooth operation.

• Flexo, Roto Gravure, Offset, UV or Water-based.

• Works directly with customer, providing solutions, recommendations, and actions to correct problem(s).

• Facilitates and coordinates new In-house transitions, assisting customers with transition from competitor & rsquo;s ink to Siegwerk ink.

• Oversees and/or provides customer training on technical ink printing processes that include (but not limited to): color matching, thin ink work off process, formula change-over, and color theory.

• Implement best practices and procedures in the In-house area with operational and organizational improvements.

Candidate Profile:

• Bachelor’s degree with a minimum of 10 -15 years related experience or equivalent combination of education and experience.

• Experience with printing processes such as Flexo, Roto Gravure, Offset, UV and/or Water-based and/or related converting.

• Experience with physical color matching of fluid inks, in-house ink room operational procedures and processes.

• Knowledge of IMS software, reports, and daily processes

Are you interested?

Please use our online platform to apply for this position.

Job applications via mail or e-mail will not be accepted.

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