
Shining Stars Institution & travels
Hello Folks,
Greetings of the Day!!
Our growing company is searching for experienced candidates for the position of Process Trainer. To join our growing team, please review the list of responsibilities and qualifications.We are looking for someone who Ensure successful execution of training needs. Measure program training effectiveness. Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
IT IS WORK FROM OFFICE FROM LUCKNOW LOCATION. NEED EXPERIENCE AS A PROCESS TRAINER IN ANY BPO.
Job Responsibilities-
- Ensure successful execution of training needs
- Measure program training effectiveness
- Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
- Send reports/MIS to the Operations team on the progress/pending status of activities
- Review content at regular intervals to ensure all updates are incorporated
- Participate in Internal & External Calibrations
- Conduct refresher trainings based on TNI
- Manage Knowledge Check for New Hires & Production Staff.
PLEASE GO THROUGH THE BELOW SKILL SETS WELL BEFORE APPLYING. Knowledge, Skills,
Other Abilities-
- Very Strong written and verbal communication skills.
- Graduation mandatory.
- Customer/ Client Handling Skills
- Ability to work during all shifts
- Experience in any product/process training IN ANY PROCESS IN ANY BPO.
- 1- 5 years of experience in Training.
Salary Slabs : Up to 4.2 LPA
We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. We consider ourselves responsible for protecting our partners interests and supporting their long term success through innovation and technology – powered by ridiculously smart people.
You can connect on 9696598664 (SHAHEEN) if in case I don’t respond then you can text me or WhatsApp me on above given number along with your resume. I will surely get back to you once I am available.
wKINDLY EXCUSE US IF YOU DON’T HAVE A RELEVANT EXPERIENCE.