Senior Admin Executive Job at India Full Time NEW

Job Description: Senior admin executive (French Department)

Role Overview

The Payment Operations Coordinator serves as the essential link between our freelance French Trainers and the Finance Department. This role is responsible for ensuring the accuracy, timeliness, and transparency of the payment lifecycle within our remote organizational structure. You will act as the primary point of contact for trainers regarding financial queries, ensuring a seamless administrative experience that allows our educators to focus on teaching.

Key Responsibilities

Payment Lifecycle Management: Oversee the end-to-end payment process for French language trainers, ensuring all billable hours and milestones are verified against internal records.

Inter-Departmental Liaison: Act as the strategic “bridge” between the French Training Department and the Finance Team to streamline invoicing and fund disbursements.

Query Resolution: Serve as the first point of contact for trainer inquiries regarding payment status, deductions, or discrepancies, providing professional and timely resolutions.

Data Validation: Audit monthly trainer logs and attendance records to ensure compliance with company payment policies before submission to finance.

Process Optimization: Identify bottlenecks in the remote payment workflow and suggest improvements to enhance efficiency and trainer satisfaction.

Documentation: Maintain meticulous records of payment approvals, schedules, and any historical adjustments made to trainer accounts.

Required Qualifications & Skills

Communication: Exceptional verbal and written communication skills to manage expectations between academic staff and financial controllers.

Analytical Rigor: Strong attention to detail with the ability to reconcile complex data sets across remote tracking tools.

Tech Savvy: Proficiency in Google Workspace (especially Sheets/Excel) and familiarity with remote management platforms.

Problem-Solving: A proactive approach to resolving payment disputes with a focus on maintaining positive trainer relations.

Experience: Previous experience in HR operations, accounts payable, or administrative coordination in a remote-first environment is highly preferred.

Competencies for Success

Reliability: Ability to meet strict monthly payment deadlines consistently.

Discretion: Handling sensitive financial information and trainer contracts with the utmost confidentiality.

Adaptability: Comfortable working across different time zones and navigating the nuances of a digital-only workplace.