Savanna HR Hiring For Associate – Student/Customer Success – Education (4-7 yrs) Gurgaon/Gurugram (After-Sales/Customer Service) at Gurgaon, Haryāna Full Time

About the job : – Our mission is to equip every student with relevant skills and exposure so that they can build their dream careers. Our newly launched product line Placement Guarantee Courses (PGC) is an exciting next step in that direction. PGCs are in-depth, rigorous, online specializations that prepare students for an internship/job in that domain. For this new product line, we are looking to set up the world’s best program delivery and user engagement team – a team that combines a teacher’s empathy with an entrepreneur’s hustle. And this role is your opportunity to be part of that team.Key responsibilities :1. Ensure the success of the student in the course by being the first point of contact for students once they enroll in the PGC, interacting with them, helping them, supporting them, motivating them, and being their constant companion until they achieve their learning outcomes2. Conduct orientation sessions and regular progress calls to keep track of student’s progress during the entire duration of the course3. Work on partner management and liaisoning with the training content partner to create the live sessions’ schedule, audit the sessions, monitor the project, forum queries, and assignment evaluation TAT as well as audit the feedback provided by the partner4. Work on community management by managing course-specific communities and resolving students’ concerns in the community5. Work closely with different stakeholders (students, product team, content team, and business team) to deliver a seamless learning experience for studentsWho can apply :1. Good attention to detail2. Passion for teaching3. Empathy and patience to understand student queries and issues4. Meticulous in documenting and ensuring that all the issues and questions are resolved in the defined time5. Good understanding of e-learning (ref:updazz.com)

`घोटाले चेतावनी:
JORA एक नौकरी खोज इंजन है । हम एक भर्ती नहीं कर रहे हैं और किसी भी भर्ती प्रक्रिया का हिस्सा नहीं हैं। हमारे कार्यालय केवल ऑस्ट्रेलिया में हैं। हम नौकरी चाहने वालों से कभी संपर्क नहीं करते या चयन उद्देश्यों के लिए उम्मीदवार से कभी संपर्क नहीं करते। यदि आपको कॉल या मेल प्राप्त होता है (बाहर की @jora.com) JORA से होने का दावा करने वाले व्यक्ति से आपको प्रासंगिक प्राधिकारियों से संपर्क करना चाहिए । उस व्यक्ति के बारे में आपकी सारी जानकारी के साथ । इसके अलावा, आपको साक्षात्कार चरण में संसाधित करने के लिए भुगतान करने की आवश्यकता नहीं होनी चाहिए। JORA उम्मीदवारों से कभी पैसे नहीं मांगते।

सावधान रहें और जागरूकindia ।
सादर,
JORA टीम ।