* Prepare new sales representatives by conducting orientation to sales process; developing individual coaching plans; providing resources and assistance; scheduling orientation drive-along with senior representatives.
* Conducting skills gap analyses to identify areas of improvement: Determine training needs by shadowing the Sales Team; observing sales encounters; studying sales results reports; conferring with sales managers.
* Designing training curricular within time and budget constraints.
* Develop individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
* Participate and support Sales Onboarding and facilitate new hire training as needed working with Onboarding Program Manager.
* Mentor team members through blended learning approaches to increase knowledge and execution of effective sales practices and delivery.
* Increase sales conversion ratios and velocity through 1:1 reviews with members in the Sales Team; participate in customer facing conversations when appropriate.
* Define KPIs and measurements of success as it relates to sales performance for all training and coaching needs.