Randstad Hiring for Moderation Trainer Job at Kolkata Full Time

Role & responsibilities

Job Description: We seek an experienced and motivated individual to join our team as a Moderation Trainer. In this role, your main responsibilities are:

Conceptualize training materials based on data and research;

• Create training strategies, initiatives, and materials;

Test and review created materials;

Maintain a database of all training materials;

• Instruct employee training and onboarding;

Review employee performance and learning;

• Conduct training classes on policy/product;

Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues;

Preferred candidate profile

Proficient English (at least B2 level);

• Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.
• Bachelors degree in any related field;

At least 1-year experience in training within the BPO industry;

• Training and coaching skill experience is a plus;

Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Internet applications;

Ability to communicate clearly and concisely, both orally and in writing;

• Knowledge of peoples learning patterns to design programs with excellent efficiency.

Perks and benefits

1. Salary and Benefits

Attractive salary with performance bonus;

Full salary during probation;

Private health insurance;

Paid vacation days with an annual increase in the number;

Sick leave;

No dress code is required. We appreciate your true talent!

Continuous and professional training to fully develop your potential;

Work closely with managers to promote services all over the world. 2. Working time:

5 shifts per week amounting to 40 hours, arranged by the company;

Require to work on weekends;

Able to work on shifts, weekends, and public holidays.