Radiance Studio Hiring For Lady Office Manager cum Counsellor at New Delhi, Delhi Full Time

Job description

We are looking for an Office Coordinator cum Client Relations Manager to undertake a variety of day-to-day office and clerical tasks. Your Job will be to ensuring that our office operations run smoothly and are successfully. Also to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we’d like to meet you. Your goal will be to help us safeguard our revenue and retain our customers.

Responsibilities

• Follow office workflow procedures to ensure maximum efficiency
• Maintain files and records with effective filing systems
• Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)
• Deal with customer complaints or issues
• Monitor office supplies inventory and place orders
• Assist in vendor relationship management

• Build relationships with key employees among customers
• Create plans to address clients’ business needs
• Advise clients on creating profitable processes
• Act as point of contact for complaints and escalate issues as appropriate
• Help sales team up-sell or cross-sell services and products
• Ensure both the company and clients adhere to contract terms
• Study competition to find new ways to retain customers
• Set sales and revenue targets and work diligently to meet them.

Requirements

• Proven experience as office coordinator or in a similar role
• Reliable with patience and professionalism
• Proven experience as a Client Relations Manager or Relationship Manager
• Proven track record of meeting and exceeding targets
• Problem-solving aptitude

Job Type: Full-time

Salary: ₹22,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 2 years (Preferred)

Language:

• English And Hindi (Preferred)

Work Remotely:

• No

Speak with the employer
+91 8868865441